Attendant Web Page Setup

Modify & Upload the Attendant page

To setup the automated self-service helpdesk (Attendant), perform the following steps:

Go to https://{your-secure-payment-server-domain}/payment/recurring/MERCHANT/attendant.html
(Replace the word “MERCHANT” in the above URL with your merchant username.)
To save the web page to your computer, click “File” option from your web browser’s menu.
Choose the “Save As” option from the “File” list.
A pop-pup Save As box will appear
Navigate in the ‘Save In’ fields to where you wish to save your attendant web page in your computer.
In the ‘File Name’ field of the Save As box, assign a name for the file. For example: attendant.html
Click the “Save” button.
The attendant web page has been saved to your hard drive.
Open a text editor program (such as Notepad, or WordPad) on your computer
Open the attendant web page you just saved in the text editor (please see the software’s instruction manual on how to accomplish this)
In the HTML code you will find commented blocks of text such as below.
Edit the form fields as appropriate for your site. (See below table)
Modify the HTML form field values in the HTML code as stated in the commented text blocks.
Save the file and exit the text editor (please see the software’s instruction manual on how to accomplish this)
Now, upload the modified saved copy of the attendant page from your computer to your web site. (Please see your web hosting company on how to do this.)
Link the attendant page you just uploaded to one of your existing web pages on your site.


Field	Description
publisher-name	Should be set to your payment gateway account’s username.
publisher-email	Is the email address where a copy of a cancellation notice will be sent.
from-email	Is the email address which will appear in the cancellation confirmation email sent to the user.
email-message	Is a custom message that will be added to the default language.
site	Is a common name for your site.